Simple pricing that scales with your orders.
One flat platform fee, plus a per-order rate that drops automatically as you scale. No slabs, no upgrade prompts, nothing hidden.
See exactly what you'd pay, live
Your monthly orders
Your estimated bill
- 1Platform fee$10.00
- 2First 1,200 orders, freeFree
- 3Next 3,800 orders$27.36
- 4Next 3,000 orders$18.30
- =Total this month$55.66
Billed monthly, directly through your Shopify invoice, in USD.
How it gets more economical as you scale
Same platform, same features, at every size. Only the per-order rate changes, and it only ever moves down.
| Orders / month | Monthly bill | Effective $ / order | vs. your top rate |
|---|---|---|---|
| 2,000 | $15.76 | $0.0079 | |
| 5,000 | $37.36 | $0.0075 | |
| 10,000 | $67.86 | $0.0068 | |
| 25,000 | $147.36 | $0.0059 | |
| 50,000 | $257.36 | $0.0051 | |
| 75,000 | $349.86 | $0.0047 | |
| 100,000 | $442.36 | $0.0044 |
Meet DOPE.
Details Of People's Experience. Customer intelligence for D2C brands, built to hear from every customer after delivery, flag the unhappy ones so you can fix the problem fast, and show what is going wrong and why.
We ask. We read. You see.
Your channels do the sending. DOPE does the thinking.
We Collect
A quick ask after each order, on your channels.
We Analyse
Every reply scored and sorted: happy, neutral, or unhappy.
We Flag
Unhappy customers, by name, with the reason.
Five things DOPE shows you.
Every plan gets the same product. You pay for volume, not features.
Revenue at Risk
The order value tied to low ratings.
Unhappy-Customer List
Unhappy customers by name, with their reasons.
Detractor vs Promoter
Promoters, passives and detractors, counted for you.
Courier Risk
Catch when it's the courier, not you.
Auto Tickets
A low rating opens a ticket on its own.
Your data. Locked down.
You own it. We protect it. No one else ever touches it.
You own your data
Yours to export or delete, anytime.
Never shared or sold
Never used to train AI. Each brand sees only its own data.
Encrypted
Data is encrypted in transit, and sensitive customer fields are encrypted at rest.
Your channels. Your customers. Your call.
DOPE is the brain. The pipes stay yours.
Connect your own channels
WhatsApp, email. No markup from us.
Quick setup
Read-only Shopify access. No dev work.
Your brand, your voice
Messages use your brand name and your approved templates.
Before you install
See it on your own data
A short walkthrough on your real Shopify orders. See exactly who DOPE would've caught last month.